About us

Our history

Phares is a well established company carrying on business of insurance brokerage and risk management services. The company was incorporated on 6th May 2009 under the Companies Act 2002, as a private liability company with the Certificate of Incorporate No. 70869. The company has been registered with the Tanzania Revenue Authority and assigned the Taxpayer Identification Number (TIN) # 108 – 087- 641. As an independent Insurance Broker, not tied to any particular insurer, we are able to offer a wide range of products drawn from a carefully selected panel of major underwriters.

We do this with professionalism, efficiency, enthusiasm and commitment that ensures the highest quality service to all our clients. We have a consistent commitment to first class service throughout all aspects of our business – whether commercial or private. Whether you are of a commercial concern seeking assistance in managing risk or an individual seeking cost effective insurance solutions, we are able to provide a fast, efficient and intelligent response.

Our Staff

Phares staff consists of people who are well qualified and trustworthy individuals with unique experience in customer service, business ethics, and outstanding zeal for customer satisfaction. We pride ourselves in the quality of our products, competence and experience of our workers who are ready to assist our customers at all times.

Why Choose Us

When choosing an insurance broker, you want a company you can trust. We are independent. We do not work for an insurance company; we work for you! We work on your side when you have a loss and follow through to see that you get fair, prompt payment. As an independent, full-service insurance brokers, our duty is to our clients’ best interests. As your insurance broker, it is our responsibility to provide you the best service and the best coverage, at the best possible rates.

company directors

Eng. Phillip Nyirabu

Managing Director

Mr. Isaac Nyirabu

Sales & Marketing Director

Management

Mr. Sebastian Kullaya

Principal Officer

Ms. Cornelia Bandeke

Insurance Underwriting Specialist

Mr. Hamis Ayubu

Accountant

Mr. Ndasimi Sarubare

Branch Manager | Arusha

Ms. Theresia Mayunga

Customer Service & Claims

Mr. Yohana Edward

Information Communication Technology

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Mission

Our Mission is to provide the consumer with high level of quality in terms of services, selection and advice in Non-Life and Life Assurance products.

Vision

Our Vision is to be the leading brokers in Africa.

Guiding Principles

• Integrity
• Commitment to Continual Improvement
• Teamwork
• Striving to Exceed Client’s Expectations

Our Approach

1.
FOR SERVICE
The minute you pick up the phone and talk to a real person, you’ll notice the difference. Our entire staff is polite, knowledgeable, quick and efficient. Your business is our business.
2.
FOR UNDERWRITING
The policies we recommend are underwritten by Insurers we have chosen with care.
3.
FOR EMERGENCIES
We are here for you when you have a crisis. We’ll give you advice on the best way to handle the situation, and you’ll receive our full attention and support from start to finish.
4.
FOR CLAIMS
The real test comes when something goes wrong and you need to make a claim. Phares has a proven track record for satisfying clients’ claims fast and with minimal fuss.
5.
FOR VALUE
Whether you are a small independent business or a corporate chain we can help save your money.
Testimonial

“As a client it is important that our insurance broker has a strong understanding of our business and reviews everything we do from a risk and insurance perspective. We also need timely assistance when we make a claim or acquire a new asset. Phares understands exactly what we need and reacts quickly and promptly to our requests, usually within the same day. We can rest easy knowing that Andrew and his team have our insurance covered.”

Hellen Mzava, HR & Administration Manager | Times FM